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Why am I being logged out?

If CoinCredit keeps signing you out from the CoinCredit website, here are the steps you can try:

  • Allow automatic sign-in. After logging in, check the “Remember me” check box. Your session information will be saved.

  • Log in from the same IP. For security reasons, the CoinCredit website logs users out automatically if they change their IP addresses and browser versions. That may happen due to the VPN servers switch or network change..

  • Use our app. If you use our mobile application, changing the IP won’t affect your work.

For your convenience, you can choose different log-out timings:

  • Default timing — 5 minutes of inactivity.

  • Remember Me timing — 2 weeks of inactivity.

If you choose the first option, you will have to refresh a page every 5 minutes. Just click the “Remember Me” check box, and you are good to go.

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